Privacy Policy
Last updated: 2026.
Turnkey Solution is committed to protecting your privacy in accordance with the
UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains what data we collect, how we use it and your rights.
1. Data controller
Turnkey Solution is the data controller for personal data collected via
turnkeysolution.co.uk. Contact:
awais@turnkeysolution.co.uk.
2. Data we collect
Account and order data
Name, email address, phone number, billing and delivery addresses, order history.
Communications
Messages you send via our contact form, quote forms or by email.
Technical data
Limited technical data when you use the site (IP address, device, browser, pages visited).
3. How we use your data
We use your data to process orders, deliver furniture, provide support, comply
with UK legal obligations, and (only with your consent) to send marketing.
4. Lawful bases
We rely on contract (to fulfil orders), legal obligation (tax, consumer rights),
legitimate interests (running the business, securing the site) and consent
(marketing, analytics).
5. Data sharing
We share data only with processors who help us run the service: Lovable Cloud
(hosting and database), Stripe (payments), Resend (email delivery). All
processors are contractually bound to protect your data.
6. Data retention
We retain order data for the period required by UK tax and consumer law
(minimum six years). You can request deletion of marketing data at any time.
7. Your rights
You have the right of access, rectification, erasure, restriction, portability
and objection. To exercise any of these rights, contact
awais@turnkeysolution.co.uk.
You also have the right to complain to the Information Commissioner's Office
(ico.org.uk).
8. Cookies
For details about cookies and how to manage them, see our
Cookie Policy.
Contact Turnkey Solution
Email
awais@turnkeysolution.co.uk
Phone
+44 7375 674706 — Monday to Friday, 9am to 6pm.
Service area
Serving properties across the United Kingdom.
We aim to respond to all enquiries within 24 hours. For urgent matters, please call us directly.